REGULAR
Agreed interval
Where an interval is agreed for the order, we update on that cadence. We do not publish a site-wide bi-weekly SLA.
Order Execution
No Black Box After the PO.
Once an order is placed, you should know where it is. Updates are given at agreed intervals and key production milestones — not as a blanket bi-weekly promise on every order.
Lifecycle
From requirement review to shipment
01
Requirement Review
Product, market, quantity, packing and document needs.
02
Sample / PPS
Hand feel, size, branding and packing before bulk.
03
PO
Confirmed specification, quantity and trade terms.
04
Production Planning
Line plan, materials and inspection points.
05
Material Preparation
Fabric and trims checked before cutting.
06
Production
Cutting, sewing and finishing to the approved sample.
07
Progress Updates
At agreed intervals and key milestones.
08
Inline QC
Workmanship, size and appearance during production.
09
Final Inspection
Finished goods, labels and packing before shipment.
10
Packing
Channel packing and carton marks.
11
Shipment
Export packing and loading on agreed terms.
Update model
Regular + milestone + exception
MILESTONE
Key production milestones
Sampling, material in, production start, inline QC, final inspection, packing and shipment.
EXCEPTION
Immediate escalation
Quality holds, material delays or specification conflicts are raised as soon as they are known.
Operating policy
The report depth follows the order
Small / simple order
Milestone updates.
Important / high-value / long-cycle order
Full Buyer Report.
Large buyer with required format
Follow the buyer’s format.
Exception
Immediate escalation, regardless of order size.
Buyer Report
Structured reporting is available
This is not a login portal. For 1–2 real orders we run a manual Buyer Report pilot. The modules below show the structure. Overall completion % is not used.
Illustrative structure — not a live order.
Order Summary
IN_PROGRESSPO reference, construction, quantity, destination, current milestone.
Milestone Status
IN_PROGRESSCOMPLETE / IN_PROGRESS / PENDING / HOLD / ACTION_REQUIRED.
Production Photos
PENDINGWorkshop and packing photos at agreed milestones.
Quality Status
PENDINGInline and final inspection notes.
Risk & Corrective Action
PENDINGOpen issues, containment and next action.
Next Actions
IN_PROGRESSWhat the factory will do next, and what we need from the buyer.
Optional modules
Compliance & Testing
Included when tests or audits are on the critical path.
Packaging & Labeling
Included when retail packing is part of the program.
Traceability
Included when the buyer requires lot or material records.
Shipment Readiness
Included approaching ex-factory.